Shipping and Return
Returns:
● You have the option to initiate a return within 14 days from the date of purchase.● Returned items must be in their original condition, unused, and with all original tags and packaging intact.
● Refunds will be issued in the original form of payment once the returned items are received and inspected.
● The customer is responsible for covering the shipping costs for returning items.
Exchanges:
● Exchanges can be requested within 14 days from the date of purchase.
● The exchanged items must be in their original condition, unused, and with all original tags and packaging intact.
● The customer is responsible for covering the shipping costs for exchanged items.
Damaged Goods:
● In the unfortunate event that you receive damaged items, please contact our customer service within 14 days of receiving your order.
● Provide your order number, description of the damage, and relevant photos.
● Our customer service team will guide you through the process of returning the damaged item and receiving a replacement or refund.
● The cost of return shipping for damaged goods will be assumed by our team.
How to Initiate a Return or Exchange:
● Contact our customer service within 14 days of receiving your order to request a return or exchange.
● Provide your order number, item(s) to be returned or exchanged, and the reason for the return/exchange.
● Our customer service team will guide you through the process, providing you with the necessary information for return or exchange.